Privacy Policy

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Last updated: 03 January, 2019

The Snap4City Service and tools provide information regarding your city, services that are close to your location, or a location you indicated, you can navigate in the city, you can find restaurants, bathrooms, free WiFi, paths, parks, digital location, delays on some bus lines, car parks, pharmacies, ATMs, etc. The services are accessible geo related to transport and mobility, cultural heritage, hospitals, weather, services, bus stops and waiting times, banks, digital location, energy, and much else, etc. with images, audio and documents.

Snap4City ("us", "we", or "our") operates the domain and websites (the "Service").

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at 

Signing by tiking you are giving your consent to the measurements reported in this document. You can disable or deactivate most of the features on your user profile. We thank you for your contribution to make the city better and accepting using our service.

Information Collection And Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, your email address, user name connected with specific social network used during the registration process, iot application, dashboard, iot devices, annotations, data, poi, KPI, other information ("Personal Information").

Snap4City solution may work for you without your registration, with a limited number of functionalities. At the first glance, if you are interested in having personalized services  that may take into account your past activities and/or persona data, or if you are interested in developing your personal IOT/IOE application, dashbord, etc., you need to be registered. At any moment you can change your profile, you can see that we collected for you, you can download them, you can delegate access to them to other single users or organization of groups, and you can delete them all or just a part of them, you can make them public, in this last case, they are treated anonimously. You can even decide to remove the whole your account. All the data that we collect are accessible for your perusal from your mobile and from the Portal by using your credentials if you are registered. All the data that you authorize us to collect would not be delivered to third party, and will be only used by the system and by platform operators to improve the general services and to provide assistance. On the basis of the collected data, statistical data per categories of users will be computed grouping them in large collections without any possibility of reconstructing the single data, the single user profile or trend.

If you are note registered, Snap4City may provide you suggestions based on the user profile selected (citizen, commuter, tourist, student, and all; language, etc.). The solution does not use your personal ID but only your generic profile without connection to your personal data, in respect of privacy. Suggestions are related to: events, weather forecast, mobility, interesting issue to be done, utilities, accommodations, restaurants, etc. You can customize your preferences, and the system learns your terms. Directly from the App you can decide to turn on/off the data collection.

We collect information that your browser sends whenever you visit our Service ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics. it is pariodically deleted and not connected to your ID.


Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.

We use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Service Providers

We will NOT employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. DISIT do not guarantee that the Snap4City services will remain in the same form and / or active forever, we also state that we are not responsible for the data provided regarding timeline, traffic flow, etc., since they are in some cases provided by third party, or computed on the basis of third party data, and in any case calculated by computer and algorithms.


The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 13 ("Children"). 

We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. If we discover that a Children under 13 has provided us with Personal Information, we will delete such information from our servers immediately.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at